SHIPPING POLICY

SHIPPING & DELIVERY

BIO.PRINTS products are produced and fulfilled through manufacturing partners.

Because products may be produced on demand, processing and delivery times can vary by product, destination, and fulfillment location.

Estimated shipping information is provided during checkout and, where applicable, on individual product pages.

ORDER PROCESSING

Orders are processed after purchase.

Production time is separate from shipping time. An order may therefore require time to be produced before it enters transit.

Once your order has shipped, tracking information will be provided when available.

SHIPPING DELAYS

Estimated delivery dates are not guaranteed.

Delays may occur because of carrier issues, weather, holidays, customs, incorrect address information, or circumstances outside our control.

ADDRESS INFORMATION

Customers are responsible for providing an accurate shipping address at checkout.

If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply.

LOST OR DAMAGED PACKAGES

If your package appears to be lost, significantly delayed, or arrives damaged, contact us as soon as possible with your order number and relevant details.

We will work with the appropriate fulfillment or shipping provider to determine the next steps.

INTERNATIONAL ORDERS

International customers may be responsible for customs duties, taxes, or other fees imposed by the destination country.

These charges are outside the control of BIO.PRINTS and may vary by location.

SHIPPING QUESTIONS

For questions about a specific order, please contact us with your order number.